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Testimonials

 
All the staff here were amazing & helpful when i was buying my first home. Always answering when i called with any query, chasing for updates from the vendors legal team and always kept me in the loop. 100% recommended estate agents
Karim - Buyer
02/09/2021
 
Wilson Defraine sold my late fathers bungalow within 12 weeks, which was a great achievement, considering we were in the heart of C19.

I would also like to take this opportunity to thank Hayley Renwick, (Westerhope Branch Manager) for her professionalism throughout the whole procedure. ⭐️⭐️⭐️⭐️⭐️
L Burridge - Vendor
29/08/2021
 
We had a really positive experience purchasing a property through Wilson Defraine; they were highly professional, responded to queries quickly, and worked hard to ensure the sale moved smoothly. We dealt mainly with Hayley, who was excellent and guided us through the process as first time buyers. We will certainly return to Wilson Defraine if we come to sell in the future.
Elizabeth Evens - Buyer
25/08/2021
 
New staff are excellent and professional
J Cafferata - Landlord
04/08/2021
 
Claire & The Staff @ Wilson & Defraine
My wife and I would like to take this opportunity to thank all the staff for their professionalism and the way they dealt with my wife and me, I would recommend Wilson & Defraine to family and friends we are both very happy in our appartment
Mr & Mrs Hayes - Tenants
30/07/2021
 
Absolutely blown away by the service we received from Jools, Hayley and Sam. Professional from start to finish and always there to help and support whenever we required. All the staff are super friendly and we can honestly say Wilson Defraine's are simply the best estate agents ever and 100% recommend.
Jill Moore - Vendor
29/07/2021
 
The whole team at Wilson Defraine made my property purchase easy and we’re so responsive to any queries. Would highly recommend them.
Carrie Quinn - Buyer
29/07/2021
 
Where do I start! I met Jools and Sam while viewing a property she had on the market. After an awful experience with a well know estate agents I just knew instantly Jools was the person I needed to sell my house.

The professionalism not only Jools but her whole team showed from start to finish was nothing but outstanding, to say they went above and beyond to help me is an understatement.

Nothing and I mean nothing was ever too much trouble for them. When thing got very stressful for me they were always their to help. If I had any queries they were very responsive and if they didn't have the answer at that time they would find the answer for you and get back to you. Not only did I sell but I also bought with Wilson Defraine, Jools, Hayley and Sam made the whole experience that little less stressful.

Both Jools and Hayley are worth their weight in gold and I would highly recommend Wilson Defraine to sell your property.

The personal touches like Jools and Sam showing potential buyer round your property at the viewings makes the estate agents stand out by far from the rest
Mr & Mrs Short - Buyer/Vendor
15/06/2021
 
I had a fantastic first experience when I sold a property with Wilson Defraine a couple of years ago. I am pleased to confirm that the buying experience is also excellent!

The team were all very friendly and attentive. I was made to feel very comfortable during the property viewing and at the office as Jools and the team complied with all the necessary Covid 19 protocol.

Now that I have experience with both buying and selling property with Wilson Defraine, I would definitely recommend their service. Thank you Jools and the team 🙂
Nick Baucutt, Vendor, Buyer & Landlord
21/05/2021
 
Jools, Hayley, Sam and the team were brilliant. They kept us up to date throughout the process with regular calls and email communication and they were extremely prompt at getting back to us with any questions we had. They provided a superior service and I would 100% recommend Wilson Defraine.
Candice Sleight, Buyer
02/05/2021
 
I have used Wilson Defraine before to sell my own home, this time it was to sell my father's home. I knew it was going to be a tough time anyway, never mind having to sell through lockdown but I had every faith in Jools & her team.
Jools & Hayley were my main point of contact & I know I couldn't of got through this without them being there..
A fantastic team, very professional, there for every query I had.. Without any doubt, its team Wilson Defraine all the way..
Thanks for everything ladies..
Jude McKenna, Vendor
16/04/2021
 
We’ve recently just moved into a rented property through Wilson Defraine and I cannot recommend them highly enough! The whole process from start to finish was so easy to get through. The team are so helpful and friendly too.
Niamh Hodgson, Tenant
09/01/2021
 
I have had a tenancy agreement through Wilson Defraine since June 2020. From the very first meeting with their staff I was hugely impressed with how helpful they were, especially during a very difficult time with COVID19 restrictions. Kelly in particular has been amazing. During my time renting a property through Wilson Defraine I experienced an issue with the boiler. I reported this issue to Kelly and within 3 hours an engineer was there and fixed the issue. I was hugely impressed with this customer service and she is a credit to the business.

5 star service and I would highly recommend them in future!
Peter Cullen, Tenant
01/12/2020
 
Fab service from the staff.
We had previously had a nightmare whilst selling our property with a different estate agent.
Jules and Hayley took on our property and provided a wonderful personal efficient speedy first class service from initial valuation to completion.
Highly recommend Wilson Defraine.
Thank you so much!!
Gary Warneford, Vendor
05/11/2020
 
Fantastic service and communication from Hayley from start to finish, supporting new first time buyers with clear, speedy and friendly advice and support at every turn. Thank you so much Hayley, we are so in love with our first home!
Jessica Taylor, Buyer
01/11/2020
 
Great professional service from start to finish, excellent communication even during lockdown, they had potential tenants waiting for my property even before it went on the market. A great team effort by all the staff Jools, Doreen ,Kelly and Nicola. A fantastic local company that deserves 5 stars. Keep up the good work.
Steve Bell, Landlord
08/07/2020
 
GetAgent Top Performing Estate Agent in NE5 - Wilson Defraine Sales - Westerhope GetAgent Top Performing Estate Agent in NE15 - Wilson Defraine Sales - Westerhope